Privacy Policy

The privacy and security of your personal information is very important to us. We do not share your personal information without your informed permission. We value your trust very highly, and we strive to protect the confidentiality and appropriate use of any personal information you provide to us.

When you contact us using the “Contact Us” form on the website, we collect your name, email address and any comments that you provide. This information is used by us to respond to your comments.

When you book a room using our website we collect your title, first name, surname, address, email address.This allows us to hold the room for you and contact you in relation to your stay with us. This information is shared with the Hotel booked.

We do not have access to your financial details if you pay by credit or debit card using PayPal so you can feel secure in using this method.

No Unlawful or Prohibited Use

As a condition of your use of this Website, you warrant to us that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although we may from time to time monitor or review discussions, chats, postings, and the like on this Website, we are under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, falsehood, obscenity, pornography, profanity, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. We will fully cooperate with any law enforcement authorities or court order requesting or directing Delta Hotels to disclose the identity of anyone posting any such information or materials.

Use of cookies
We uses cookies to ensure you obtain the information you request. “Cookies” are strings of text that a website transmits to a user’s computer. The cookie(s) passed to you are anonymous. They do not reveal your personal identity, they will not follow you throughout your travels on the web, nor can they capture private data. Rather, these cookies establish a user session and to allow our server to correctly provide Site users with the appropriate frames and content. We are not concerned with who is using our Site, but rather how our Site is being used. We track the usage of our Site in order to modify it according to our customers’ needs.

Security is provided concerning your credit card information, name, address, e-mail and any other personal information you may provide within The Reservation Form of our site.

Disclosure request

1.Identification of the retained personal data covered by the disclosure request

When requesting disclosure, our guests are requested to identify the retained personal data to be disclosed. However, please note that any personal information that falls under any one of the following will not be included in the information subject to disclosure.

(1)Any information that does not fall under the retained personal data
Any information related for which the Company has been entrusted for services and for which the Company has no authority to disclose;
Any information that is scheduled to be erased within six (6) months.

(2)Any information that is not subject to disclosure pursuant to the provisions of article 25 of the Personal Information Protection Law
Any information the disclosure of which may impair the rights and interests of the person in question or any third party;
Any information the disclosure of which may seriously affect the proper performance of the Company’s business;
Any information the disclosure of which may result in the breach of any other laws.

(3)Any information the disclosure of which is prohibited by law.

2.Scope of disclosure

The scope of disclosure will be limited to the address and name of the person in question and to our purpose of use thereof as well as those included in the retained personal data collected and held by the Company.

3.Non-disclosure of retained personal data

Any retained personal data will not be disclosed in the event of the following. In the event such non-disclosure has been determined by us, we will notify the person who requested the disclosure with the reason for the non-disclosure.
Prescribed handling charge will be required even in the case of non-disclosure.

In the event the application is incomplete.
In the event any personal information the disclosure of which is requested does not fall under the “retained personal data”.
In the event the address listed in the application does not correspond to the identification documents or the documents registered with us or in the event we are unable to confirm that the relevant request is made by the appropriate person.
In the event such disclosure may seriously affect the appropriate implementation of our business.
In the event such disclosure results in the violation of other laws and regulations.
In the event we are unable to acknowledge the right of representation with respect to an application submitted by an agent.
In the event the disclosure of any of the retained personal data threatens to impair the life, health, property, or any other rights and interests of the person in question or any third party.

4.Purpose of use of personal information obtained in connection with the request for disclosure

Such personal information as described in the application or any identification document submitted in connection with the disclosure request will be used only to the extent necessary for the response to the disclosure request, including disclosure request-related communication with the person in question or confirmation of any doubtful points arising between the person in question and the Company, if any. The submitted identification documents will be disposed of by the Company in an appropriate manner immediately upon completion of our response to the disclosure request.